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Home / Frequently Asked Questions.

Frequently Asked Questions.

Q. WHAT IS TZ-CERT?
TZ-CERT is a short form for Tanzania Computer Emergence Response Team, a national team responsible for coordinating response to cyber security incidents at the national level and cooperates with regional and International entities involved with the management of cyber security incidents.

Q. WHO MANAGES TZ-CERT?
TZ-CERT is within the structure of Tanzania Telecommunications Regulatory Authority (TCRA).

Q. WHAT DOES THE TZ-CERT DO?

1: Provides means for reporting computer security incidents that are reviewed and responded.
2: Disseminates important incidents related information to the public.
3: Creates Cybersecurity awareness

Q. WHAT ARE THE COMMON COMPUTER SECURITY INCIDENTS?
Can be any real or suspected adverse event in relation to the security of computer systems or computer networks to the act of violating an explicit or implied security policy.The incidents could include activity such as:

1: attempts to gain unauthorized access to a system or its data
2: unwanted disruption or denial of service
3: unauthorized use of a system for the processing or storage of data
4: changes to system hardware, firmware, or software characteristics without the owner’s knowledge, instruction, or consent

Q. WHO CAN REPORT COMPUTER SECURITY INCIDENTS?
TZ-CERT constituents; people or organizations that the TZ-CERT is designed to serve or support that includes:

1: Government
2: Critical ICTs Infrastructure
3: Defense and Security
4: Financial and Banking institutions
5: Academic institutions
6: General public

Q. HOW CAN YOU REPORT INCIDENTS TO THE TZ-CERT?
Incidents can be reported to the TZ-CERT through:

Incident reporting form:     www.tzcert.go.tz
Email:    incidents@tzcert.go.tz
Telephone:    +255 22 2412039
Fax:    +255 22 2412038

Q. WHAT ARE TZ-CERT OPERATING HOURS?
The TZ- CERT offices are accessible Monday to Friday from 8am to 4pm.

****Questions and suggestions are welcome. Please e-mail them to info@tzcert.go.tz ****